Shipping policy
Shipping Policy – India's Pet Boutique
Processing Time All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Destinations We currently ship across India. International shipping may be available for select products — please contact us for details.
Estimated Delivery Times
- Standard Shipping (India): 7–15 business days
- Express Shipping (where available): 3–7 business days
Delivery times are estimates and may vary due to courier delays, customs processing, or peak seasons.
Shipping Charges Shipping charges are calculated at checkout based on your order value and delivery location. Free shipping may be available on orders above a certain value — check the cart for applicable offers.
Order Tracking Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this to track your order via the courier's website.
Delays & Issues While we strive to deliver on time, we are not responsible for delays caused by courier partners, customs, or circumstances beyond our control. If your order is significantly delayed, please contact us at [your support email].
Lost or Damaged Shipments If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date with your order number and photos (if applicable). We will work to resolve the issue promptly.
Contact Us For any shipping-related queries, reach us at [your email/contact page].